Thinkpivot Talent Solutions

Behavioral interviewing is deeply flawed.

Behavioral interviewing has become a popular technique used by hiring managers and recruiters to evaluate job candidates. The method involves asking candidates to share examples of past experiences in order to predict their future behavior in similar situations. However, despite its widespread use, behavioral interviewing is deeply flawed and can lead to inaccurate assessments of a candidate’s potential performance on the job.

One of the main problems with behavioral interviewing is that it relies on the assumption that past behavior is a reliable predictor of future behavior. While it is true that past experiences can provide some insight into a person’s decision-making process and problem-solving skills, it is not a foolproof indicator of how they will behave in the future. People change over time, and their attitudes and beliefs can evolve as a result of new experiences, education, or personal growth.

Another flaw of behavioral interviewing is that it can be biased towards extroverted and confident candidates. The nature of the technique often requires candidates to share detailed stories about their experiences and accomplishments, which may be challenging for introverted or shy individuals who may not feel comfortable sharing personal information with strangers. As a result, they may not be able to demonstrate their full potential during the interview and could be overlooked for the job.

Furthermore, behavioral interviewing can also be biased towards candidates who have had similar experiences to those required by the job. For example, if a job requires someone to have experience managing a team, a candidate who has never managed a team before may be at a disadvantage, even if they possess other relevant skills and qualities. This bias can lead to a lack of diversity in hiring, as candidates from underrepresented backgrounds may not have had the same opportunities to gain relevant experience.

Another limitation of behavioral interviewing is that it can be time-consuming and resource-intensive. Conducting in-depth interviews that require candidates to provide detailed examples of their past experiences can take a significant amount of time, particularly if multiple interviewers are involved in the process. This can lead to delays in the hiring process, which may be frustrating for both the hiring manager and the candidates.

In conclusion, while behavioral interviewing can provide some valuable insights into a candidate’s past experiences and decision-making process, it is not a perfect technique. Its reliance on the assumption that past behavior is a reliable predictor of future behavior can lead to inaccurate assessments, and it may also be biased towards extroverted and experienced candidates. Hiring managers and recruiters should be aware of these limitations and use a variety of techniques to evaluate candidates, including skills assessments, reference checks, and personality tests. By doing so, they can ensure they are making well-informed and unbiased hiring decisions.

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